Customer engagement group

The Customer Engagement Group

An independent customer group, helping to shape Electricity North West's business plans for future investments in the North West.

About the customer engagment group

Learn more about how the customer engagement group is ensuring that Electricity North West delivers the expectations and needs of their customers and stakeholders.

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Calendar of events

Find out about the latest customer engagement group activities and meetings.

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Get all the up-to-date meeting notes and publications from the customer engagement group here.

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Peter Emery, Electricity North West CEO, said: “We’re delighted to be one of the first electricity distribution network operators to have established an independent customer champion, and delighted to have someone of Jeff’s calibre on board. “Jeff brings with him a fantastic level of experience and insight to be able to establish and chair this new group and I look forward to working with him to ensure our plans deliver for the people of the North West.”