Power cuts

Power cuts - we're here to help

Our phone lines are open 24 hours a day, 365 days a year so you can report power cuts or damage to our equipment. We promise to restore power as soon as we can.

Live power cut information

Check for planned and unplanned power cuts in your area.

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Need extra assistance?

Being without power can cause extra difficulties. Our Priority Services Register can offer extra support to keep you safe and comfortable until the power is back on.

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Why do we experience power cuts?

You can learn more about what can cause a power cut and the different types that you may experience.

Power cut information

Planned power cuts

We may need to switch off your power supply so we can safely carry out work on the network. Learn more about the work we're doing to keep your lights on now and in the future.

Planned works

Helpful tips for during a power cut

We're here to support you before, during and after a power cut with our helpful tips.

Learn more

Not sure who's at your door?

Register a unique password so if we ever need to visit you at home you feel safe knowing we are who we say we are.

Sign up to our password scheme