Our phone lines are open 24 hours a day, 365 days a year so you can report power cuts or damage to our equipment. We promise to restore power as soon as we can.
Check for planned and unplanned power cuts in your area.
Being without power can cause extra difficulties. Our Priority Services Register can offer extra support to keep you safe and comfortable until the power is back on.
You can learn more about what can cause a power cut and the different types that you may experience.
We may need to switch off your power supply so we can safely carry out work on the network. Learn more about the work we're doing to keep your lights on now and in the future.
We're here to support you before, during and after a power cut with our helpful tips.
Register a unique password so if we ever need to visit you at home you feel safe knowing we are who we say we are.