Worried about your energy bills

Take Charge Today

Worried about your bills or need advice on low carbon technology? Take Charge today provides free, confidential energy and money advice you can trust, delivered in partnership with Citizen Advice in the North West.

Ready to take control of your bills and energy costs?

Take Charge is here to help you reduce your energy bills, get support with debt, access benefits and financial support, and even secure funding for energy efficient home improvements. Part of Electricity North West extra care support, Take Charge is delivered in partnership with Citizens Advice in the North West and Energy Saving Trust. Are you ready to Take Charge? Let’s get started!


Take Charge of your bills with energy and money advice you can trust.

We’ve teamed up with Citizens Advice and Energy Saving Trust to bring you Take Charge, a free impartial advice service that’s available to all households in the region.

Energy support:

Free and impartial advice to help you save around £304 on your energy bills.

Money advice:

Help to claim what’s yours when it comes to benefits, plus practical money and debt advice.

Funding for your home:

Find grants and funding to help with energy saving home improvements, and see if you can get extra support.

Need advice on low carbon technology?:

Explore free and impartial advice on low carbon technology with Take Charge. Click here to start your low carbon journey.

The Take Charge service is funded by Electricity North West to provide support to households across the North West, from accessing emergency support fuel/food, to getting help with benefits and vouchers and getting funding for energy saving home improvements.

Call us direct

Call freephone 0808 169 9924 to discuss how we can help you take charge of your bills.

Call us today

Chat via WhatsApp

Can’t call right now? Message us via our dedicated WhatsApp service and we’ll message back.

WhatsApp us

Request a free appointment

We can talk to you about saving energy and managing money at a time that suits you.

Book now

Visit Take Charge Today

Curious to find out more? Visit our dedicated Take Charge website today.

Take Charge