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Our business plan to lead the North West to Net Zero: 2023-2028
See our new £1.8bn business plan to lead the North West to Net Zero. We've engaged with 18,000 customers and stakeholders over the past two years to develop a plan to deliver for the North West.
Storm Arwen
Information on Storm Arwen including answers to frequently asked questions and how you can claim payment if you were without power for more than 48 hours.
Energy saving advice
At Electricity North West we partner with energy efficiency advice services to help our customers save money on household bills. Whether that's ensuring you're on the best available tariff or advising you on cost saving measures in your home. This is a free service we offer to all customers on our priority services register.
Race to zero
Electricity North West has joined a UN-backed coalition of more than 3,000 global leading companies which are focused on addressing the climate emergency.
