Our business plan 2023-2028
Our business plan outlines the £1.8bn we plan to spend from 2023-2028 based on two years of engagement with 18,000 customers and stakeholders. Our headline commitments are:
- Leading the region to Net Zero by 2038
- Reducing the time people are without power by 20%
- Delivering at least 9/10 level of customer service
This is the final version of our plan which has now been submitted to Ofgem.