Need support before you apply?

Need support before you apply?

Contact our Pre-Application Customer Engagement (PACE) team

You can email PACE@enwl.co.uk

Email the PACE team

Who to contact in the PACE team

Headshot of Simon Taylor

Simon Taylor

Pre-application manager

Headshot of Yaseen Adam

Yaseen Adam

PACE Customer Coordinator

Headshot of Jessica Longstaff-Gosnold

Jessica Longstaff-Gosnold

Lead Design Engineer

Headshot of David Crompton

David Crompton

Design Engineer

Headshot of Contact the PACE Team

Contact the PACE Team

Contact the PACE Team

If you want a new electricity connection, we can help you. Whether this is your first time needing this service or if you have done this before, we want to make it as easy as possible for you. Please contact our Pre-Application Customer Engagement (PACE) Team.

Contact us before you apply for a connection. 

PACE Support.jpg

The PACE team will also offer:-

  • To be a single point of contact by the preferred channel.
  • Book a surgery session, face to face or over a Teams call.
  • Resolve enquiries at source.
  • Question or query acknowledgement within 24 hours.

You can download a copy of our flyer here

Frequently asked questions

Click here

Contact the PACE team

You can email PACE@enwl.co.uk

Email the PACE team