Need support before you apply?
Contact our Pre-Application Customer Engagement (PACE) team
You can email PACE@enwl.co.uk
Who to contact in the PACE team
Simon Taylor
Pre-application manager
Yaseen Adam
PACE Customer Coordinator
Jessica Longstaff-Gosnold
Lead Design Engineer
David Crompton
Design Engineer
Contact the PACE Team
Contact the PACE Team
If you want a new electricity connection, we can help you. Whether this is your first time needing this service or if you have done this before, we want to make it as easy as possible for you. Please contact our Pre-Application Customer Engagement (PACE) Team.
Contact us before you apply for a connection.
The PACE team will also offer:-
- To be a single point of contact by the preferred channel.
- Book a surgery session, face to face or over a Teams call.
- Resolve enquiries at source.
- Question or query acknowledgement within 24 hours.
You can download a copy of our flyer here
Frequently asked questions
Contact the PACE team
You can email PACE@enwl.co.uk