Contacts for ICPS

To request a new Point of Connection (POC) quotation please contact our Registrations team at connectionapplications@enwl.co.uk

For post POC acceptance requirements for generation <1MW or demand connecting up to 11kV please contact our Competition in Connections (CIC) team at cic@enwl.co.uk

For post POC acceptance requirements for generation >1MW or demand connecting at 33kV or above, please contact gandpconnections@enwl.co.uk

Typical post acceptance activities are:

• Design submissions
• Design approvals
• All design re-submissions and design amendments
• All questions and queries relating to your connection requirements e.g. unmetered, heat pumps, electric vehicles

* It would really assist us to manage your request sooner if you clearly title your mail in the subject field

For contracts relating to generation schemes <1MW or demand schemes connecting up to 11kV, please contact contracts@enwl.co.uk

For contracts relating to generation schemes >1MW or demand schemes connecting at 33kV or above, please contact gandpconnections@enwl.co.uk

Typical contracts activities are:

• All self-serve adoption agreement submissions – Master Adoption Agreement; Unmetered Tri-Partite Agreement
• Management and signatures for adoption agreements – Those above and also the Bilateral Adoption Agreement
• Production and management of all Bilateral Connection Agreements

For delivery of generation schemes <1MW or demand schemes connecting up to 11kV, please contact our Asset Adoption team at assetadoption@enwl.co.uk

For delivery of generation schemes >1MW or demand schemes connecting at 33kV or above, please contact gandpconnections@enwl.co.uk

Typical delivery activities are:

• Entering live working requests
• Submitting whereabouts
• Energisation requests
• Exit live working submissions

Please contact our Training Academy at TheAcademy@enwl.co.uk for queries relating to:

• Self Determination Point of Connection training
• All authorisation and training enquiries
• Notifify Electricity North West of your intent to register as an ICP

Please contact our Land Rights and Consents team at wayleaveenquiries@enwl.co.uk for all queries relating to:

• Obtaining the necessary consents
• Obtaining updates on the progress of schemes
• For general advice at the planning stage of schemes
• The consent acquisition process

We aim to provide excellent and consistent service and are always looking for ways to improve.

If you have any suggestions or feedback on the service provided please contact our Incentive on Connections Engagements (ICE) team at ice@enwl.co.uk

If you would like to escalate a Connections query, please contact our Business Connections Contracts Manager, Jonathan Cropper at jonathan.cropper@enwl.co.uk or our Head of Business Connections, John Carlisle at john.carlisle@enwl.co.uk

For escalations relating to our Training Academy, please contact our Technical Training Delivery Manager, Joanne Fallows, at joanne.fallows@enwl.co.uk