Info for customers

Did you know you have a choice?

To promote competition in connections we make it easy for you to choose who you want to complete your connection works.

Some elements of work can be carried out by accredited Independent Connection Providers (ICPs), as well as us. Works that an ICP can do are called 'contestable' and works that only we can do, are called 'non-contestable'. Find out what contestable activities an ICP can do, advice on how our quotations break out the contestable and non-contestable works, and how to find an ICP in your area below.

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