5+ Properties
Installing five or more new property connections or a single commercial connection over 60kva?
Pre-Application Customer Support
You can get support before you apply for a connection by discussing your project with our Pre-Application Customer Support team by emailing preapplicationsupport@enwl.co.uk or calling 0800 988 1732.
We install thousands of new connections each year and we pride ourselves on delivering a world class customer service. We understand that for most new connections getting it right first time is vital to your project delivering on time and to budget.
With this in mind we commit to being able to honour your quotation for six months - so you don't need to pay until you have accepted the quotation.
What's the application process?
- Your application will be reviewed by a dedicated designer who will contact you to discuss it in detail.
- A network study and design will be conducted based on your application, serving as the foundation for your quotation.
- Once the quotation is ready, your designer will reach out to you to discuss its specific details.
- If you decide to proceed, please sign and return the acceptance form along with the stated payment.
- After accepting the quote, your designer will compile all the necessary construction information and hand it over to our delivery team.
- A construction engineer will be assigned to your project and will contact you to guide you through the delivery process and any preparations needed for site connection.
Apply online
Use our online form to apply for your connection.
Download a PDF application form
Don't want to apply online? Download our PDF application form here.
Installing EVCP or HP?
If you are installing an electrical vehicle charging point or a heat pump, make sure to submit one of these forms with your application for the connection.
Application checklist
Take a look at our checklist to make sure you have all the information you need to apply.
Quotation options
Looking for a quick estimate of costs, technical feasibility check, or a comprehensive connection offer you can progress? We have a range of quotation options available to you. Find the right on for you.
Timescales
Want to find out our Guaranteed Standards of Performance for your connection? Take a look at the timescales we work towards for providing your quotation and connection.
How do I pay?
Download our payment guidance document for more information.
Metering guide
We need a formal postal address from you before we can issue your new Meter Point Administration Number (MPAN). Learn more about MPANs.
Frequently asked questions
Explore all of our frequently asked questions.
Contact connections
Visit our Connections contacts page for queries relating to connections, generation, disconnections and diversions.