Our connections process

Our connections process


Get started now with your application by downloading our application form or call our support team on 0800 988 1730. Our support team are happy to help you with your application and avilalable Monday to Thursday 8am to 5pm, and 4:30pm on a Friday.


We take the information from your application form and site drawings to look at how your connection will interact with others already on our network. Your dedicated planner will be in contact with you to ensure we have understood your needs. Your planner will then check our network to make sure we can facilitate your requirements and tailor your quote to provide you with the lowest cost option available.


Download 6992-quotation-pack-complete-v3.pdf

Get ready on site

We will complete the digging on the public footpath / highway but our quotation excludes any digging on your property. You need to appoint a builder to do this for you – we can in some circumstances quote to do this for you.

You will need to purchase and install ducting for the cable and suitable meter housing. We can supply this for you at trade cost to make the planning a little easier.

We do not install electricity meters; your new meter will be installed by the supplier of your choice. We recommend viewing energychoices.co.uk to help you decide who to choose before contacting them to install your meter. Before your meter is fitted, you will need to hire an electrician to connect your internal wiring.

There can be charges incurred from the local authority in order to dig on the public highway or to maintain appropriate traffic management when completing work. We will let you know if you are impacted in your quote.

If we need to cross third party land to complete your connection we will need to apply for legal consents before we can complete your connection. Your dedicated planner will advise you if you are affected.

Now your site is ready, you can accept our quotation and pay by either BACs or cheque.

Useful downloads

Agree dates

Following acceptance and payment we will work with you to get your site ready, confirm a start and end date and advise when you should have your meter fitted. Please note you will need to arrange this with your electricity supplier.

You will need an MPAN number to arrange a meter and we will provide this following acceptance. To provide you MPAN number we require a valid postal address.

Please do not accept your project until six weeks before work is required, unless exceptions apply e.g. if legal consents are required or we need to close the road to carry out the work. If these exceptions apply to you, your dedicated planner will advise you at the quotation stage.