Have a few questions before submitting your application? Our team is here to help, call us on 0800 988 1730 or simply send us an email. We're available Monday to Thursday 8am to 5pm, and 4:30pm on a Friday.
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There are three ways you can apply for a new connection
- For an instant estimated quote you can use our quick and easy online application portal, apply here
- We have an online form, which can be found here. Your dedicated planner will be in touch within 5 working days with your quote.
- If you would prefer to email or post your application, we also have a downloadable PDF version of the application form. Download our form
When your application has been processed and you’ve accepted the quote you will want to think about 'Getting site ready', our essential guide can be found below to help you get everything in order and make the new connection process as easier as possible. after you've made your payment and the site is ready, it takes on average four to six weeks to complete your new connection.
Installing an Electric Vehicle Charging Point or Heat Pump?
Please fill in this form created by the Energy Network Association as we need further details about the installation to support quoting and completing the work.
Online application service
For single phase connections to underground services you can apply online plus get an estimated quote. For a larger three phase connections or overhead cables you can complete our form below or call us on 0800 988 1730, we’re available Monday to Thursday 8am to 5pm, and 4:30pm on a Friday.
Online form
Use our online application form for larger three phase connections or single phased over head cables.
FAQ's
Click the button below to go to our frequently asked question's page
Metering guide
We need a formal postal address from you before we can issue your new Meter Point Administration Number (MPAN). Learn more about MPANs.
Micro generation and storage
Looking to install micro generation or storage to either your new or existing property?