Apply for a new connection
Find out about the connections services we offer along with supporting information to help you submit an application. If you would like to speak to a member of our team, call us on 0800 988 1730, we'll be happy to help Monday to Friday 8 am to 5 pm. Find the relevant connection you're looking for below.
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Related information
Connections guide
Use this tool to determine what type of connection or service alteration you require.
New interactivity process
Our process of managing interactivity between connection offers has changed from December 2020.
Queue management
Find out more information on our queue management process, you can click the button to view our page on the detail the of process and our standards.
Quotation options
Not sure what type of connection you need? Take a look at our quotation options and find the right one for you.
Common connection charging methodology
Find out more about how we charge for our connections.
Competition in connections
Did you know you have a choice? You can ask an accredited Independent Connection Provider to carry out contestable elements of your connection.
Guaranteed standards of performance
Want to understand timescales for quotations and delivery, along with our other service commitments to you?
Connections glossary
Use our connections glossary to help you find what you need, there are explanations for plenty of connections terminology within.
Frequently asked questions
Connections contacts
Visit our connections contacts page for queries relating to connections, generation, disconnections and diversions.