Our business plan 2023-2028

Our plan to lead the North West to Net Zero 2023-2028

Our business plan outlines the £1.8bn we plan to spend from 2023-2028 based on two years of engagement with 18,000 customers and stakeholders. Our headline commitments are:

  • Leading the region to Net Zero by 2038
  • Reducing the time people are without power by 20%
  • Delivering at least 9/10 level of customer service

This is the final version of our plan which has now been submitted to Ofgem. 

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Business Plan infographic 2023-28.jpg

Hear what stakeholders want from our plan:

Useful links