storm boelo
We're responding to Storm Boelo but strong winds mean it's currently unsafe for our teams to climb and repair overhead lines. We have set the expected restoration time to 6pm on Tuesday (27 Oct). This is following customer feedback on wanting to know the 'worst case scenario'. As soon as the wind drops enough to allow engineers to climb, they will be repairing the network as quickly and safely as possible and restoration times will be updated.
Our teams are assessing the extent of the damage but wind speeds remain at 65-70mph in many areas making it unsafe for teams to work at height until the wind drops.
We're focusing on remotely switching affected supplies to other parts of the network to restore as many properties as we can until it is safe for our teams to climb and make physical repairs.
Thank you for your patience and understanding.If you have any concerns or require additional support call us for free on 105 but lines are very busy. You may find the information you need on our live powercut checker or Extra Care pages.
Welfare support for customers
We have free welfare support in key affected areas.
-
🧣 Warm, welcoming spaces to rest and recharge
-
🍲 Hot meals and drinks to keep you nourished
-
🔌 Phone charging facilities so you can stay connected
| Venue | Opening times | Facilities |
| White Hart Pub, Wear Bridge, Bouth, Ulverston LA12 8JB | Midday - 11pm | Food mid-day to 4pm open until 11pm hot drinks |
| Platform One, Unit 2-3, Station Yard, Askham in Furness LA16 7AL | Open until 10pm | Hot food and drink, phone charging, and warm space |
| Burton Memorial Hall, Main St, Burton-in-Kendal, Carnforth LA6 1NA | Open until 8pm | Charging, hot water, warm up meals and baby food |
|
Van, next to Haverthwaite GP surgery. A590 Haverthwaite LA12 8AL |
Open until 9pm | Hot food and drink |
|
The Sun Inn, 1 King St, Aspatria, Wigton CA7 3AD |
Open until further notice | Hot drinks and warm space (no food) |
|
Cartmel Food Shed Takeaway, The Causeway, Cartmel, Grange-over-Sands LA11 6PW |
4pm to 6pm Sunday, 8am to 2pm Monday | Hot drinks, hot food, flask fills |
|
Landy Chef off Greengill Lane off Bowscar Road, CA11 8RY |
Open until 9pm | Hot food |
|
The Bush, 53 Main St, Cockermouth CA13 9JS |
Open until 11pm | Hot meals 6pm to 9pm, hot drinks 11pm |
Tips to help you during a powercut
From fridge freezers to keeping warm, our helpful tips can support you during and after a power cut.
Report a power cut online
Use our new online form below to check for and report a power cut.
Flooding advice
Follow our advice to help you before, during and after a flood.
Compensation for Storm Boelo Power Interruptions
If your electricity supply was interrupted during Storm Boelo, you may be eligible for compensation under Ofgem's Guaranteed Standards. We'll contact customers who qualify automatically, so there's no need to get in touch.
Newsroom
Read and keep-up-to-date with the latest news