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Be winter ready

Be winter ready

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Helping you be winter ready

Power cuts can be more frequent in winter due to storms, and we know they can be more disruptive because it's cold and dark. We're here to help you and we've pulled some key information together to support you this winter.

Be winter ready with these simple steps:

  1. Check out our advice and support section below to help reduce your energy bills
  2. Keep torches and batteries handy and keep your mobile phone charged in case there's an unexpected power cut
  3. Keep an eye on weather forecasts and take note of local weather warnings which can cause disruption to power supplies
  4. Check our power cut pages and write down or save our number - 105 - in case you need to report a power cut
  5. Check if your landline will still work in a power cut and write down other key phone numbers in case your mobile does run out of charge
  6. If anyone in your household needs additional support, join our free extra care register
  7. If you use medical equipment make sure it has a battery backup or manual function. If in doubt, speak to your healthcare professional or equipment manufacturer

Share our tips on social media to help your friends and family#BeWinterReady too.

Help for your household

Is your household receiving all the support it needs?

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Worried about your energy bills?

Take Charge today with free, confidential energy and money advice you can trust, delivered in partnership with Citizen Advice in the North West.

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Prepare for power cuts

Our helpful tips can help you to prepare for a power cut

Find out more

Staying well this winter

Together with our charity partners from across the North West, we've collated some of their favourite advice, hints and tips to help keep you and your household, safe and well this winter.

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Social media kit

Download our social media kit for you to share our winter messages across your channels and support your network this winter.

Download now

If you need to access our Extra Care register click here