Homeworking Call Record

Customer name*

Customer address*

Postcode*

Impacted address (If different)

Vulnerability Y/N?* -- Select an option -- Yes No

Vulnerability reason(s)*

Covid-19 check complete? (Positive or negative)* -- Select an option -- Positive Negative

If positive further details

Start date of isolation

End date of isolation

Location of meter (internal or external) -- Select an option -- Internal External

Has the customer been advised if no visit will take place?

Customer phone number (mobile or home)*

Email address

Additional phone number

Preferred method of communication* -- Select an option -- SMS Home phone Mobile phone Work phone Email

Job type*

Summary notes

Date and time of call*

Agent's Name*

Submit