Extra Care
Our Extra Care register
The Extra Care register is the new name for our priority services register. If you might struggle during a power cut, even for a few hours, our Extra Care team can lend a helping hand.
Worried about your bills?
Take Charge today with free, confidential energy and money advice you can trust, delivered in partnership with Citizen Advice in the North West.
Help for your household this winter
With the rising cost of living impacting us all, we've teamed up with carefully selected charity partners and the very best online money saving experts to provide free, direct, personalised support as well as general online money saving advice.
Preparing for a power cut
We know a power cut can be difficult, but our hints and tips can help to reduce the impact.
Staying well this winter
Together with our charity partners from across the North West, we’ve collated some of their favourite advice, hints and tips to help keep you and your household, safe and well this winter.
Meet our partners
From local charities to strategic partnerships, we're proud to work with and support local organisations which make a huge difference to thousands of lives in our communities.