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Extra Care

Extra Care

Extra care, extra support, extra help when you need us most ...

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Take Charge Today

Worried about your bills or need advice on low carbon technology? Take Charge today provides free, confidential energy and money advice you can trust, delivered in partnership with Citizen Advice in the North West.

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Our Extra Care register

The Extra Care register is our name for the priority services register. If there's a chance you might struggle during a power cut, even for a few hours, our Extra Care support could lend a helping hand.

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Go Low Today

Need advice on low carbon technology? Explore free and impartial advice on low carbon technologies with 'Go Low Today'

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Preparing for a power cut

We know a power cut can be difficult, but our hints and tips can help to reduce the impact.

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Staying safe at home

We've gathered advice and tips from our charity partners in the North West to help you and your family stay safe and healthy.

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Meet our partners

From local charities to strategic partnerships, we're proud to work with and support local organisations which make a huge difference to thousands of lives in our communities.

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New to our Extra Care Register? Download your free customer support guide here

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Need extra support accessing our services?

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