Incentive on Connections Engagement

Incentive on Connections Engagement

For all connections stakeholder enquiries please get in touch with our ICE team by completing the form below.

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In 2015, Ofgem introduced a regulatory incentive scheme for Distribution Network Operators (DNOs), known as Incentive on Connections Engagement (ICE). The scheme was introduced to help us improve our ongoing engagement with larger connections stakeholders and to ensure that we deliver our commitments.

ICE was formed following a series of tests Ofgem held with all DNOs to determine competition in each of the connections markets. All DNOs are required to provide ICE Workplans for markets that did not pass the competition test.

We are delighted to have passed all but two of our competition tests. This shows our commitment to promoting competition in the North West and increasing choice for our customers.

Engaging with our stakeholders

Here you will find our ICE work plans, reports, newsletters, event presentations, feedback and webinar recordings.

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Talk to the experts

In addition to the Connections surgery appointments we run throughout the year, you can request a meeting at an alternative time that is convenient for you.

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To receive e-newsletters, event invites and industry updates relating to Distributed Generation, Unmetered Other, Policy and ICP/ IDNO.

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