If you are involved in a power cut and want to log the details of your power cut, you can via our online reporting system.
Digital service catalogue
Welcome to our digital services catalogue.
Please find below a list of our digital services.
Flexibility services
One of the ways we can facilitate the extra demand for electricity associated with the transition to net zero while utilising our existing network is through the procurement of flexibility services.
Extra Care
If you need extra care, extra support or extra help, here are some of the digital services we offer to help provide additional support.
Get connected
There are a range of connection types we offer, see below our digital services that can help provide support and guidance for your connections.
Find out more about our services including new connection advice and support, altering a service or connecting you to the network when you're generating your own electricity. You can also find useful links to Competition in Connections, Incentive on Connections Engagement and connections case studies.
Tool enables developers to assess the level of capacity that might be available for new connections to our network. Our heatmap tool takes the form of an excel work book and contains capacity information on all of our primary substations and bulk supply points. It provides an interface that enables the easy identification of network constraints in the vicinity of your site.
Open data services
Providing stakeholders with all the information they require to make educated and informed decisions on how they interact with our network. You will find a range of digital services below which help provide the necessary information.
Stakeholder engagement
Stakeholder engagement is at the heart of SP Electricity North West. From developing our long-term strategy, to enhancing our day-to-day processes. We know that engaging with our stakeholders will deliver better long-term outcomes for us and our region.