Need to report asset damage?

Think you may have damaged a cable? Let us know so that we can get started on fixing it straight away.

If you have already started work and suspect you may have damaged an underground cable or damaged an overhead line, we will treat this as an emergency. Please be aware that this service may be chargeable in some circumstances.

Please call 0800 195 4141 and select option 1 to report an incident to our team. For more information about how we deal with asset damage, please click here.