The review of DNO's business plans for 2023 -2028 continues and following the final submission of DNOs’ final business plans, Ofgem are running a series of online open hearings in mid-March.
These hearings follow the call for evidence which we shared with you earlier this year here. The hearings will provide an opportunity for Ofgem and stakeholders to scrutinize the companies’ business plans and feedback evidence on various aspects of our plan.
Focus will be on company-specific issues, based on our business plan and is a great opportunity to put your points across directly to Ofgem to support the plan and stress the importance of those aspects of the plan that you have helped develop or are key to your organisation.
Our open hearing has been scheduled for Wednesday 23 March (10:00 – 12:00) to register or to find out more click here.
Engagement hub
Welcome to our engagement hub, a platform created for you to share your views and feedback with us on issues around our network, environment, customer service and bill impact. We have some huge decisions to make, fundamentally about the trade-offs between investment to improve our service and the cost of those improvements. We want to ensure that our future plans are built on your needs and that we are getting our investment and service right.
Open consultations
Stakeholder Satisfaction Survey
Stakeholder engagement has increased significantly over the years and is vital to how decisions are made within the business. Our stakeholder satisfaction survey is designed to understand how satisfied stakeholders are with the relationship they have with us, their engagement preferences and hear any feedback or suggestions for improvement.
After two years of engagement, we have now submitted our draft business plan for 2023-2028 to our regulator Ofgem.
The plan sets out more than £2bn investment in the region’s network before 2028 and has been developed with the help and feedback from more than 18,500 customers and stakeholders.
Our future business plan
Learn more about our plans for the future, how we're engaging with our customers and how you can shape our plans.
Stakeholder engagement events
Keep up to date with the latest stakeholder events.
Past consultations
See how our stakeholders have shaped our business and the changes made following consultations.
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