Contact us
Alternatively contact us on 0800 195 4141 and select option four to speak to our general enquires team about your query, they are available Monday to Friday 9 am to 5 pm. We're here to help, but please bear with us during busy times, and thank you for your patience. There are also other channels below to contact us.
Enquiry form
Fill in our online enquiry form for general enquiries, compliments or complaints only. To report a power cut, hazardous or dangerous situation involving our equipment, please call us on 105 and select option 1.
Connections contacts
Visit our Connections contacts page for queries relating to connections, generation, disconnections and diversions.
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Write to us
Post your customer enquiry to us at: SP Electricity North West, Hartington Road, Preston, PR1 8AF.
Our trading address
The main trading address of the Group is Borron Street, Stockport, SK1 2JD.
How to make a complaint
We hope you don't have any complaints, but if you do, find out how to raise a complaint and what happens next.
Customer voice feedback panel
Join our customer voice feedback panel to have your say and help improve our service. Get involved and you could win shopping vouchers!