Disconnect your supply

Disconnect your supply

If you want to disconnect your home/property, get started now with our application form or check what you’ll need to apply.

Are you sure you want to disconnect the electricity supply?

Once the electricity supply is disconnected, the property will no longer have a supply to reconnect, so if a supply is needed in the future, there will be a new connection and fee required.

Our on-line service can only provide estimates for disconnections to single phase supplies to underground services.  If you have a larger three phase supply or a connection to an overhead cable, please contact us on 0800 988 1730 or complete our on-line form below

What happens next?

Choose how you would like to apply for a disconnection:

  • Our new quick and easy online application service will give you an estimate today apply here
  • Use our online form, which can be found near the bottom of the page or by clicking here
  • If you prefer not to apply online, download our PDF application form at the bottom of the page or by clicking here

More information

If you choose to accept our quotation you will need to complete and return the forms sent with the quotation and make payment (via cheque or BACS). We will advise you on how to make sure your site is ready and agree a date with you for the work to start. Usually, we plan in disconnections with six week’s notice, to give your supplier time to remove the electricity meter.

Our team will carry out all works in accordance with our health and safety policies. Once the work is complete, we will return within five working days to backfill and reinstate the existing surface.

Your quotation will be based on the disconnection being carried out within one metre of our network as per the standard Codes of Practice. Guaranteed standards of performance do not apply to disconnections.

If the person dealing with the disconnection request is not the site contact, please inform us as soon as possible and provide contact details for the person on site, in order to prevent any delays.

Related Information

Online application service

Apply online using this quick and easy service to get an estimate for your disconnection

Apply online

Online form

Fill out our online form, to get an estimate for your disconnection

Apply online

Download our application form

Prefer not to apply online? Download our application form, complete and return to us at disconnections@enwl.co.uk


Contact us

Please email our team for any queries relating to disconnections.