Guaranteed standards of performance
Guaranteed standards of performance
Find out more about the standards of service we commit to providing for our metered and unmetered connections.
- pdf Unmetered Connections Guaranteed Standards of Service for Electricity Distribution Companies in England, Wales and Scotland
- pdf Metered Connections Guaranteed Standards of Service for Electricity Distribution Companies in England, Wales and Scotland- May 2020
- pdf Guaranteed Standards of Performance for Metered Demand Customers of Electricity Distribution Companies in England, Wales and Scotland- May 2020