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Power cuts and emergencies

We’re here to help you 24 hours a day, 365 days a year. Click here to report power cuts or damage to our equipment and for regular updates about your fault.

Call us on 105
(0800 195 4141)

Minicom 0800 458 9767

Further information:

What to do in a power cut

Sign up to our priority services register

Live power cut map

The live power cut map shows all of the faults and planned work happening in the North West today.

View map

Live postcode search

Type your postcode in the search box below to check for power cuts in your area

North West weather

Weather warnings

Weather warnings generated by the Met Office Weather Widget

Major incident

Engineers are working to restore power to properties after severe flooding in Lancashire and Rochdale.

We are doing everything we can to restore power and we'll update you regularly on our news section and TwitterFor emergencies, please call us on 0800 195 4141.