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Contact the press office

If you are not from the media and would like to contact Electricity North West, please click here.

Electricity North West’s press office is open 24 hours a day to manage all media queries about our network and investment, providing information, images and interview opportunities.

Call the press office in Warrington on 0844 209 1957 or email pressoffice@enwl.co.uk. If you’re calling out of office hours, your call will be diverted to the on-call press officer.

Are you a priority customer?

We appreciate that some customers have additional requirements and may have circumstances where a priority service is needed for a variety of reasons.

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Knowledge centre

Find answers to questions about Electricity North West, including details on electricity connections, power cuts and general enquiries

Check out frequently asked questions and our user guides.

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