Responsible Business
Transforming our communities is at the heart of our Purpose and gives us a strong and powerful colleague-endorsed mandate to take a responsible approach in everything we do – from the way we treat all those whose lives are affected by our choices – our people, communities, suppliers and local place makers to our approach to environmental sustainability, and how we responsibly manage all of this activity.
Our responsible business approach was reviewed in 2024 to ensure it continued to reflect our most material priorities and aligned our ambitions to the United Nations Sustainable Development Goals (SDGs).
The review resulted in the creation of a new framework, launched in April 2024 and co-created with our Responsible Business Steering Group. This framework now informs the basis of our annual Responsible Business reporting.
Responsible Business Framework
Our people
Our customers
Our environment
Our communities
Our governance
UN Sustainable Development Goals
The United Nations Sustainable Development Goals are a universal call to action to end poverty, inequality, protect the planet, and ensure people enjoy peace and poverty.
Responsible Business Report
Our responsible business report provides an overview of our efforts, initiatives, and performance in our core focus areas, along with links to more detailed reports for further information.