Every year we fund local organisations to work closely with us to help support our vulnerable customers.
Funded partnerships help us to reduce fuel poverty in our communities, provide ‘access to’ or a ‘voice for’ seldom heard groups and increase the take-up of our priority services register (PSR). Our current funded partnerships are detailed below.
ACTion with Communities in Cumbria
ACT helps communities plan for their future, work with others, develop projects and influence and change policy. Through our partnership, ACT will deliver community events to promote community and neighbourly activity and help build more resilient communities.
Age Concern, Lancashire
Working in collaboration with Electricity North West, United Utilities and Cadent, Age Concern will refurbish a truck to become a mobile advice centre to promote carer support and dementia services. We will work alongside them to deliver energy efficiency advice and promote priority services for all utilities.
Ambleside Parish Centre
Through its community resilience project, this group will hold roadshows to encourage communities to take an active role in managing energy. They will also develop and promote a community resilience pack and encourage sign up to our PSR.
Burnley Boys and Girls Club
Our funding will support the club’s ‘eco warriors’ to continue acting as community energy champions, promoting our PSR and supporting community initiatives to build on their energy efficiency knowledge.
We are working with Community Neighbours to help them support elderly or disabled people in Carlisle by providing companionship, enabling them to participate in activities at home or in the community.
Cosy Homes Lancashire
Cosy Homes secures funding for energy efficiency grants, affordable heating solutions and energy advice for those impacted by fuel poverty. They will support customers on our PSR by providing energy efficiency advice and referring them to other specialist support.
Cumbria Action for Sustainability
CAfS aims to empower and enable people, communities and businesses to live and work more sustainably. Our funding will support their Cold to Cosy Homes project which supports vulnerable customers by providing energy efficiency advice and support.
Groundwork will support vulnerable customers in Manchester by providing energy efficiency advice and, where relevant, referring them for home visits and/or sources of specialist advice and assistance.
Marches Energy Agency
Marches Energy offers mobile energy efficiency exhibitions via their ‘Fantastic Home’ mobile exhibition vehicle. Our support will help them visit communities in deprived areas and provide advice on tackling fuel poverty. They will arrange follow-up calls or home visits to those inspired to take action.
Parents and Carers Together Stockport
This organisation serves the families of vulnerable children in Stockport. Their work directly supports carers and parents of children who are disabled or who have additional needs. Our funding will help them increase their reach into more communities, including ‘seldom heard’ groups.
Roch Valley Radio
This community radio station will promote energy efficiency and our PSR online and at local events, providing an alternative channel for hard to reach and seldom heard community groups.
Warm Homes Eden
Warm Homes Eden offers vulnerable residents a direct referral route to arrange for an assessment of their energy efficiency needs, provides energy efficiency advice, informs vulnerable residents how to access energy-related support and provides small energy efficiency measures.