Other partners

Worried about energy bills?

Our free online and telephone advice sessions can help you with free impartial advice on energy debt, topping up whilst self-isolating, income based grants, best energy tariff and energy saving tips plus much more.

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We have close working relationships with many partners to provide an understanding about medical conditions, provide training to colleagues and get their input into strategic decisions which impact vulnerable customers.

Advocacy focus

Advocacy Focus has been providing independent Advocacy services throughout the North West since 1998.

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Age UK

Age UK is a registered charity in the United Kingdom, formed on 25 February 2009, and launched on 1 April 2009, which combined the operations of the previously separate charities Age Concern England and Help the Aged to form the UK's largest charity for older people.

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Alzheimer's society

Alzheimer's Society is a United Kingdom care and research charity for people with dementia and their carers. It operates in England, Wales and Northern Ireland, while its sister charities Alzheimer Scotland and Alzheimer's Society of Ireland cover Scotland and the Republic of Ireland respectively.

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Ambleside parish centre

Serving the people of the Lakes Parish and beyond. Situated in the heart of The Lakes, Ambleside Parish Centre is a contemporary building providing flexible and neutral spaces for a wide range of activities, classes, events and community groups.

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Blackpool council

Blackpool Council is the local authority of the Borough of Blackpool, Lancashire, England. It is a unitary authority, having the powers of a county council and district council combined.

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British heart foundation

We fund over £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases. Stroke. Vascular dementia. Diabetes. They're all connected, and they're all under our microscope.

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Cadent gas

Cadent Gas owns, operates and maintains the largest natural gas distribution network in the United Kingdom, transporting gas to 11 million homes and businesses across West Midlands, North West England, East of England and North London.

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Carlisle city council

Welcome to Carlisle City Council's website, created to help you get to know your Council and the services that we provide. Services, Information, News and Events and more.

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Citizens advice

We can all face problems that seem complicated or intimidating. At Citizens Advice we believe no one should have to face these problems without good quality, independent advice.

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Community neighbours

A specialist programme which supports people in vulnerable circumstances in Cumbria has been awarded a five-figure sum from the region’s power network operator. Electricity North West is supporting with Homelife Carlisle after awarding the agency over £80,000 for its Community Neighbours scheme.

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Cumbria CVS

Cumbria CVS (Cumbria Council for Voluntary Service) offers help, advice, training and support to third sector groups throughout Cumbria. We bring organisations together to form a powerful voice for our sector.

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Dementia UK

Dementia UK provides specialist dementia support for families through our Admiral Nurse service. When things get challenging or difficult for people with dementia and their families, Admiral Nurses work alongside them. They give the compassionate one-to-one support, guidance and practical solutions people need, and that can be hard to find elsewhere.

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Eden district council

Eden District Council is the local authority for Alston, Appleby, Kirkby Stephen and Penrith and surrounding areas.

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Energy saving trust

Energy Saving Trust is an independent organisation – working to address the climate emergency. A respected and trusted voice on energy efficiency and clean energy solutions, we continue to work towards a smart, decarbonised, decentralised energy system.

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Lancashire county council

The county council exists to serve everyone who lives or works in Lancashire, helping people to be healthy, happy and enjoy a good quality of life. We're also here to protect the most vulnerable members of our communities who need some extra support.

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Lancashire women

We're a charity working towards a Lancashire where all women are valued and treated as equals, and are empowered to be able to transform their lives.

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Macmillan cancer support

Macmillan Cancer Support is one of the largest British charities and provides specialist health care, information and financial support to people affected by cancer. It also looks at the social, emotional and practical impact cancer can have, and campaigns for better cancer care.

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Manchester city council

Manchester City Council is the local government authority for Manchester, a city and metropolitan borough in Greater Manchester, England. It is composed of 96 councillors, three for each of the 32 electoral wards of Manchester.

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Mind Lancashire

At any one time, 1 in 4 people are experiencing poor mental health. The Covid-19 pandemic has led to many of us experiencing poor mental health for the first time. We're here to help you understand and look after your mental health and wellbeing, whether you need some support to improve your mental health or you want to learn how to stay mentally healthy.

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Marches energy agency

Marches Energy Agency is an energy agency in the United Kingdom, operating on a not-for-profit basis. The agency was formed by Shropshire County Council in 1995 to promote the use of sustainable energy in the area. Richard Davies was the director from 1998 to 2014, having previously worked as a chemical engineer. Much of their work is conduction in partnership with local authorities, and focuses on helping communities cut their carbon emissions, especially in rural areas.

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National austistic society

We are the UK's leading charity for people on the autism spectrum and their families. Since 1962, we have been providing support, guidance and advice, as well as campaigning for improved rights, services and opportunities to help create a society that works for autistic people.

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National energy action

NEA began almost 40 years ago when students at Durham University established a group of volunteers to install loft insulation in the homes of elderly local people. Their experiences led them to realise there was a huge problem with people living in cold and unhealthy homes. Subsequently, working with Newcastle City Council, this project was replicated on a wider scale by putting together different funding streams to develop community insulation projects.

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NSPCC

The National Society for the Prevention of Cruelty to Children is a charity campaigning and working in child protection in the United Kingdom and the Channel Islands.

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PACT Stockport

Working in partnership with Stockport service providers to influence change for families who live or receive services in Stockport. Empowering parents and carers by building on their skills and increasing their knowledge of the education, health and care system.

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RNIB

The Royal National Institute of Blind People is a UK charity offering information, support and advice to almost two million people in the UK with sight loss.

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Action on hearing loss

The Royal National Institute for Deaf People, known as Action on Hearing Loss from 2011 to 2020, is a charitable organization working on behalf of the UK's 9 million people who are deaf or have hearing loss.

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The Salvation Army

The Salvation Army is a Christian church and an international charitable organisation. The organisation reports a worldwide membership of over 1.7 million, consisting of soldiers, officers and adherents collectively known as Salvationists.

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Samaritans

Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout Great Britain and Ireland, often through their telephone helpline.

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Scope

We’re a strong community of disabled and non-disabled people with a shared vision of equality. We provide practical advice and emotional support whenever people need them most. We offer free energy advice to disabled people, helping them to manage their energy needs. The service is open to any disabled person or household that has a disabled person living there, in England or Wales.

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Smart works

Job interviews are difficult and a significant barrier to success. Without the necessary self-belief and practical tools, it is easy to become trapped in a cycle of failed interviews and unemployment.

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Stepchange

We have more than 25 years’ experience providing free, expert debt advice. We offer the widest range of practical debt solutions of any provider in the UK. No matter how large or small your debt problem is, we can help. We'll look at your financial situation and give you expert debt advice and recommend debt solutions to suit your situation. We can also help you set up and support your chosen solution.

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Stroke association

The Stroke Association is a charity in the United Kingdom. It works to prevent stroke, and to support everyone touched by stroke, fund research, and campaign for the rights of stroke survivors of all ages.

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The bread and butter thing

TBBT makes life more affordable for people on a low income, builds stronger communities and reduces food waste using an innovative and self-sustaining approach to the redistribution of surplus food and non-food items. Our long-term aim is to address the premiums that people in poverty pay for everyday essentials simply because of their personal circumstances.

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