Every year we fund local organisations to work closely with us to help support our vulnerable customers.
Funded partnerships help us to reduce fuel poverty in our communities, provide ‘access to’ or a ‘voice for’ seldom heard groups and increase the take-up of our priority services register (PSR). Our current funded partnerships are detailed below.
ACTion with Communities in Cumbria
ACT helps communities plan for their future, work with others, develop projects and influence and change policy.
Age Concern, Lancashire
Working in collaboration with Electricity North West, United Utilities and Cadent, Age Concern have refurbished a truck and we are using it as a mobile advice center. This year ENWL and Cadent will supporting the appointment of a community outreach officer for Blackpool and the surrounding areas
Appleby Emergency Response
Promotion of our PSR at all events they attend and their communication channels, they will liaise with the residents and local council when in a power cut and support residents with use of facilities and home visits through their volunteer network.
Be the change
The funding will enable Be The Change Youth Project to run money management workshops to educate their community and help reduce the fuel poverty found within the area. In addition to these workshops they will promote our PSR throughout all events and across all communication channels.
Burnley Boys and Girls Club
Our funding continues to support the club’s ‘eco warriors’, Promoting our PSR and supporting community initiatives, this year we are also working on an exciting new project involving the girl guides.
Cumbria Action for Sustainability
CAfS aims to empower and enable people, communities and businesses to live and work more sustainably. Our funding will support their Cold to Cosy Homes project which supports vulnerable customers by providing energy efficiency advice and support.
Citizens advice Manchester
Electricity North West and Citizens Advice have joined forces to help provide crucial support for those who need a little extra help. We have committed to a £250,000-a-year partnership with the charity for two years starting October 2020 in response to the coronavirus pandemic.
Cumbria Deaf Association
This partnership will help ENW to understand the impact of hearing loss, provide deaf awareness training, assist the deaf community in increasing their readiness to manage well in a power cut and raise awareness of the PSR. They will work with us giving feedback on their experience of accessing support and services, along with sharing their concerns about what impact power cuts have on their lives. A project with a deaf youth group is also planned.
Cosy Homes Lancashire
Cosy Homes secures funding for energy efficiency grants, affordable heating solutions and energy advice for those impacted by fuel poverty. They will support customers on our PSR by providing energy efficiency advice and referring them to other specialist support.
Groundwork will support vulnerable customers in Manchester by providing energy efficiency advice and, where relevant, referring them for home visits and/or sources of specialist advice and assistance.
Inspire Youth Zone
Inspire Youth Zone provide us with an opportunity to work alongside and learn from an organisation ideally placed to communicate with young people, for us an historically hard to reach section of society. Formed in 2018 they have 5,000 members. Through our funding they will educate hundreds of young people and the wider community on key messages including, efficiency, safety, transition and zero carbon.
Kendal Community Planning Group
Formed in 2017 KCEPG brought together a group of 170 local volunteers with a shared interest in helping people plan, prepare and recover from an emergency. The funding will provide us the opportunities to promote our services through their online platforms, events within the Kendal area, whilst also providing support to the local community in the event of a power cut.
Roch Valley Radio
This community radio station will promote energy efficiency and our PSR online and at local events, providing an alternative channel for hard to reach and seldom heard community groups.
Warm Homes Eden
Warm Homes Eden offers vulnerable residents a direct referral route to arrange for an assessment of their energy efficiency needs, provides energy efficiency advice, informs vulnerable residents how to access energy-related support and provides small energy efficiency measures.