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Smart Street trials

Smart Street trials

The project involves a series of trials to test the technology on six primary substations and 38 related distribution substations, representing around 67,000 customers.

During the technology build we installed 498 Weezaps and 126 Lynx devices. We have also installed 49 end-point monitors, 84 low voltage capacitors, six high voltage capacitors and five on-load tap changing transformers. All of this equipment has been integrated into our network management system and is controlled by Siemens Spectrum 5 from our control centre.

The primary substations involved in the Smart Street trial are:

  • Egremont
  • Wigton
  • Hindley Green
  • Green Street
  • Denton East
  • Longsight

The new equipment was installed and the system configured between late 2014 and late 2015, with live trials beginning in January 2016. The trials will be carried out on a two-week-on and two-week-off basis until early 2018.

Engaging with our customers

Understanding whether customers are affected by the trials is crucial to the viability of the Smart Street solution. We are continuing to engage with customers in the trial areas to let them know about the project and have used focus groups or 'engaged customer panels' to help decide the best way to communicate information about Smart Street.

Engaged customer panels are being held during the trials to collect qualitative information from customers. The aim of the research is to test if customers observe any changes in their electricity supply.

We will also continue to raise awareness of the project with all our customers using our website, leaflets and social media to ensure they are kept up-to-date.

Monitoring the Smart Street trial areas

As part of the trial we need to collect and analyse a varied and significant amount of data so that we can share our findings with the rest of the industry.

This includes information on voltage and power quality so that we can quantify the effects of the Smart Street on the regional and national electricity networks and our service to customers.

The most recent month's data is available below. For previous months' data, please contact us.