Unmetered connections

Unmetered connection

We will process your application and check the information we receive is complete. Please double check that the site specification is correct and red ducting has been used (as per our guidance which will be posted to you).

We will send you a quote within 25 working days. If you choose to accept, we will arrange a pre-site visit to check the site is ready to connect. Once ready, we will complete the connection within 35 working days.

Guidance about the process

Take a look at our simple step by step process guide to our unmetered connections process, by downloading the PDF below. Or, if you want to understand timescales for quotations and delivery, along with our other service commitments to you, take a look at our guaranteed standards of performance.

Ready to apply?

Below are our PDF application forms for local authorities and other parties. Please apply online or download and complete the appropriate form.

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Unmetered connections