We're committed to keeping your power flowing

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Our purpose and principles

Our purpose and principles

We operate an essential service, helping your life run smoothly, from boiling a kettle, to using the internet or charging your car, it's the power network that keeps you connected. The way we use energy is changing dramatically with more people using electricity for heating and charging electric cars. Our purpose and principles set out what we do and how we do it.


Together we have the energy to transform our communities


Switched on: We are switched on to our colleagues, customers and the world around us

Adaptable: We are adaptable, always looking for better ways to get things done

Pride: We take pride in all we do because it matters to people's lives

Purpose and principles

More about what we do

Find out more about what we do and how we do it across the North West to keep your life running smoothly.

More about us