We are one of 14 distribution network operators in the UK regulated by Ofgem and the majority of electricity enters our network from the National Grid.
We are responsible for maintaining and upgrading 13,000 km of overhead power lines and more than 44,000 km of underground electricity cables and much more. This covers the diverse communities between the beautiful Lake District landscapes to the bustling city of Manchester and all the wonderful towns and villages located in-between.
Our network in the North West is one of the most reliable in the country and we are investing £1.9bn by 2023 to ensure we continue to deliver an excellent, safe and affordable service to all our customers.
We have transformed the way energy is delivered in the North West since we purchased the electricity distribution network from United Utilities back in 2007. In 2010 we then took on responsibility for operating and maintaining the network, offering a full and comprehensive service to customers. Discover more about our history by viewing our timeline.