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Other sources of network and charging information

We are proud of our network and pride ourselves on providing the best value for money for our customers.

Please see below for information about the basis of charges for connection to the Electricity North West distribution network.

Basis of charging for connection

Published connection charges describe:

  • terms and conditions for obtaining a new, increased, or reduced connection;
  • terms for contestable and non contestable work.

For information on the current published connection charges, please refer to the Electricity distribution and metering charges page, where a copy of the LC14 (LC4B in old licence) Connection Charging Statement is available.

If you have any further questions after referring to this information, you can contact the:

Compliance and Performance Manager
Electricity North West Limited
Energy Solutions
Frederick Road
M6 6QH

Asset records

If you require copies of records showing the locations of cables etc., please follow the link to our "Know before you dig" pages:


Application to connect to the network

Should you wish to make an application to connect load or generation to operate in parallel with the electricity distribution network, please refer to the information published on our connections pages. These pages explain the different options available and include downloadable versions of the appropriate application forms.

Applications should be made to:

Electricity North West
Energy Solutions
Frederick Road
M6 6QH

Guaranteed Standards of Performance

For information on the Guaranteed Standards of Performance (GSOP) please use the link below

Click here to see our Guaranteed standards of performance.

Distributed Generation Connections

For information on the process for connecting generation please click here.

Are you a priority customer?

We appreciate that some customers have additional requirements and may have circumstances where a priority service is needed for a variety of reasons.

Learn more

Knowledge centre

Find answers to questions about Electricity North West, including details on electricity connections, power cuts and general enquiries

Check out frequently asked questions and our user guides.

Read more

Major incident

Engineers are working to restore power to properties after severe flooding in Lancashire and Rochdale.

We are doing everything we can to restore power and we'll update you regularly on our news section and TwitterFor emergencies, please call us on 0800 195 4141.