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Geographical area covered

Our distribution network serves an area broadly covering the North West of England, including:

  • Cumbria
  • Greater Manchester
  • Lancashire
  • parts of Cheshire, Derbyshire and North Yorkshire.

Please see the geographical area map for areas served by the network.

If you want information for an electricity network outside the area shown in the map above, then please contact the relevant electricity distribution company.

Please note National Grid operates an electricity network in the same geographical area, although this mostly operates at 275kV or 400kV.

Contact details for companies which have interconnection with the electricity distribution system are given in the adjacent networks page.





Are you a priority customer?

We appreciate that some customers have additional requirements and may have circumstances where a priority service is needed for a variety of reasons.

Learn more

Knowledge centre

Find answers to questions about Electricity North West, including details on electricity connections, power cuts and general enquiries

Check out frequently asked questions and our user guides.

Read more

Major incident

Engineers are working to restore power to properties after severe flooding in Lancashire and Rochdale.

We are doing everything we can to restore power and we'll update you regularly on our news section and TwitterFor emergencies, please call us on 0800 195 4141.