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Defined benefit pensions

If you need to notify us of a change in your personal details please send your details to RPMI EPAL at the address below. RPMI EPAL will write to you to confirm that your details have been amended.

Unit 2
Rye Hill Office Park
Birmingham Road
CV5 9AB              

Pension increases

The Group rules allow for all pensions in payment to be increased on an annual basis on 1 April each year.  This is in line with the Retail Prices Index (RPI) in the 12 months ended on the preceding 30 September, with an upper cap of 5%.  Pensions can only be increased above 5% at the discretion of the Company.

From 1 April 2012 pensions increased by 5% (the RPI increase for the 12 months to 30 September 2011 was 5.6%).

Pension increases in previous years were:

  • April 2011                     4.6%
  • April 2010                     0%
  • April 2009                     5%
  • April 2008                     3.9%


Frequently Asked Questions

  • When are pensions paid?
    Pensions are paid monthly in arrears.

  • I’m getting divorced – what do I need to do about my pension?
    Your legal adviser will confirm with the court what should happen with your pension.  If your legal adviser needs further information about your pension they should get in touch with EPAL.

  • I’m moving abroad – can I get my pension paid into a foreign bank?
    No – your pension is paid in sterling into a UK bank account.  You can arrange with your bank to have the money transferred to a foreign bank account.

Contact us

Phone: 08433114531 

[email protected] 

Post: Pensions Team
Electricity North West
304 Bridgewater Place
Birchwood Park


Major incident

Engineers are working to restore power to properties after severe flooding in Lancashire and Rochdale.

We are doing everything we can to restore power and we'll update you regularly on our news section and TwitterFor emergencies, please call us on 0800 195 4141.