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Leisure and electricity

Click here to read our advice for avoiding danger during leisure activities.

Playing safe

Stay away - Stay Alive: Play ball games well away from substations.

Rule 1: If your ball or other property falls inside a substation - Don't ever get it yourself - even if it looks to be in reach.

Rule 2: Never try to poke anything through the fence to reach your ball. Please remember even damp sticks can conduct electricity.

Sports and games

Look Out! Look Up.

Kite Flying

Never fly kites or model aircraft anywhere near electricity overhead lines. If a kite or model aircraft is blown towards an electricity line you must:

Click here for a range of material giving advice and guidance on safety, produced by the Energy Networks Association.

Are you a priority customer?

We appreciate that some customers have additional requirements and may have circumstances where a priority service is needed for a variety of reasons.

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Knowledge centre

Find answers to questions about Electricity North West, including details on electricity connections, power cuts and general enquiries.

Check out frequently asked questions and our user guides.

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