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Before you dig

If you are planning any building work or developments, then you will need to know about the location of our cables, overhead lines or any other electrical equipment located near to where you will be working.

BeforeUDig allows you to request copies of our electricity network plans online and receive them by email from our geographic information system. This means you will have access to our information, 24 hours a day.


Our internet based Plan Request service allows you to request and receive plans of our electricity assets free of charge for:

  • Customers undertaking work in their own properties.
  • Utility Companies and contractors working on their behalf.
  • Local Authorities and contractors working on their behalf.
  • Lloyd’s registered Independent Connection Providers (ICPs) and contractors working on their behalf.

 Charges will apply for commercial organisations such as:

  • Solicitors
  • Architects
  • Developers
  • Consultants
  • Conveyancers
  • Search Companies.

 A number of different payment options are available, please click here for the price list.

Click here to go to LinesearchbeforeUdig

Are you a priority customer?

We appreciate that some customers have additional requirements and may have circumstances where a priority service is needed for a variety of reasons.

Learn more

Knowledge centre

Find answers to questions about Electricity North West, including details on electricity connections, power cuts and general enquiries.

Check out frequently asked questions and our user guides.

Read more

New website coming soon!

Thanks for visiting our site. We're launching a new website on Monday 30 October, so you may notice some minor disruption to this existing site in the evening when we switch over.

If you need to get in touch and the site is unavailable, you can find us on Twitter or Facebook. In an emergency, contact us by calling free on 105.