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Priority Services Register

If you wish to join our Priority Services Register then please fill in the form below.

Fields marked with an asterisk (*) are mandatory.

For security, if you would like a password then please write it below in no more than 10 characters.

When our engineers visit please ask them to contact the centre to find out your password.

Please indicate your special needs from the tick boxes below. Please tick as many as you feel necessary, but you must tick at least one box.

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Do you or anyone in your household rely on medical equipment that is powered by electricity?

Once we have received your form a member of our team will contact you to understand your needs in more detail.

Are you the customer impacted?
If no
I can confirm that all the information I have given you is true and correct. I give permission for you to store my personal details and to contact me or the impacted customer when required by any of the agreed means.

Are you a priority customer?

We appreciate that some customers have additional requirements and may have circumstances where a priority service is needed for a variety of reasons.

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Knowledge centre

Find answers to questions about Electricity North West, including details on electricity connections, power cuts and general enquiries.

Check out frequently asked questions and our user guides.

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Fault search

Use our simple fault search tool to check the status of your local electricity service.