How to apply
Download our simple step-by-step guide here
You may require a new unmetered connection if, for example, you are building a new development with street furniture or erecting a new billboard and require lighting.If you need a new unmetered connection/disconnection, please follow the steps below:
1. If you require an unmetered connection, you can apply online now or follow the steps below.
2. Download an application form and save to your desktop, complete and email us (Files under 8MG only) or post to Energy Solutions, Electricity North West, Frederick Road, Salford, M6 6QH.
3. Once you have applied for a connection, we will process your application within 25 working days and make sure all the information we have received is complete. (Please ensure the site specification is correct and that you install red ducting as per the quotation pack that will be posted to you.)
4. Following an acceptance of a quotation (to see how your quotation will be broken down click here) and confirmation that your site is ready, we will connect your street furniture as agreed within 35 working days.
Rent a jointer
Our ‘Rent a Jointer’ scheme has been designed for those who would prefer to carry out all excavation, backfill and reinstatement, using their own suitably qualified contractor.
We will only provide a jointer (on a daily rate for a fixed contract period) to complete your connection. If you would like to explore this option, please email us or call 0800 195 4141.
Our tripartite agreement enables a Local Authority to use a third party Independent Connections Provider to carry out their disconnections and transfers.
Due to the regular volume of work requests for unmetered connections, submitted by local authorities, you do not need to apply for a quotation. Local authorities should send a purchase order and fill in the attached form.
For all orders less than 100 columns, we guarantee that we will complete all works within 35 days of the site being ready.
Guaranteed standards of performance
We aim to provide an efficient service and value for money for all of our customers, in line with the Guaranteed Standards of Performance, as set by our regulator Ofgem.
|Category ||Timescale ||Late penalty |
|Quotation produced ||25 working days ||£15 daily |
|Connection date (New site) ||As agreed ||£15 daily |
|Connection date (Adopted land) ||35 working days ||£15 daily |
For anyone applying for an unmetered connection, please read through our Guaranteed Standards of Performance here.
Tell us what you think...
We carried out a programme of phone interviews with our existing unmetered contact lists in November 2015 and collected a number of views on our services and staff working on unmetered connections.
We are always looking for feedback to make sure that our services are the best that we can provide. Your views are hugely important to make sure that we are focusing on what is most important to you in our current work and our future plans.
If you are interested in taking part in our ongoing research, please register your interest here.