Stakeholder engagement - Connections stakeholders
Take a look at our 2017-18 plans below and update on progress so far.
We developed our plans using your feedback across the year. Can you think of any other actions we could be taking, or any other targets you'd like to see us achieve? Please share your thoughts with us
We will continue to listen and review your feedback and have an opportunity to resubmit our work plans in October.
Want a bit more detail on what we're doing and how we've performed? Take a look at our full 2017-18 Looking Forward and Looking Back reports:
Customer satisfaction survey
In line with our commitments in our ICE Forward Plans 2015-16 we set up monthly online satisfaction surveys with our Distributed Generation customers. Our survey is automatically sent to contacts who have recently applied for a DG connection. Results for 2016-17 are available to view here.