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Quotation Accuracy Scheme

Electricity North West’s Quotation Accuracy Scheme (known as the “QAS”) explains the steps a Customer can take to check the charges given in a quotation for a small scale electricity connection and challenge the amount of the quotation for the following reasons:

(a) a charge outside Electricity North West’s published range with no reasonable explanation given or

(b) not enough information given in the quotation to compare the quoted charges with the published range of charges.

The QAS Scheme applies to Quotations provided by Electricity North West for small scale connections. The scheme applies to both new connections and modifications to existing connections. Modified connections would include both upgrades and alterations to meter positions.

You can find out more by downloading any of these guidance documents:

 

 

 

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Contact us

Energy Solutions
Electricity North West
Frederick Road
Salford
M6 6QH

0800 048 1820 (Choose Option 2 and then Option 1) 
(Opening Hours: 08:00 - 17:00)

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Major incident

Engineers are working to restore power to properties after severe flooding in Lancashire and Rochdale.

We are doing everything we can to restore power and we'll update you regularly on our news section and TwitterFor emergencies, please call us on 0800 195 4141.

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