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Guidance documents

Please note that we have made some changes to our Terms and Conditions which impact distributed generation projects. The new Terms and Conditions include a number of milestones intended to release capacity from 'non-moving' projects.

The Terms and Conditions relating to your quotation will be listed below according to the connection type you have requested.

New Connection


Service Alteration
Large Scale Distributed Generation
Small Scale Distributed Generation
Energy Networks Association – Engineering Recommendations G81
Electricity North West specific appendices G81
Other useful Information
Competition in Connections information

Need a new connection?

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Contact us

Energy Solutions
Electricity North West
Frederick Road
M6 6QH

0800 048 1820 (Choose Option 2 and then Option 1) 
(Opening Hours: 08:00 - 17:00)

Email us 


Major incident

Engineers are working to restore power to properties after severe flooding in Lancashire and Rochdale.

We are doing everything we can to restore power and we'll update you regularly on our news section and TwitterFor emergencies, please call us on 0800 195 4141.