Skip to content


We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the Electricity North West website. However, if you would like to, you can change your cookie settings at any time.

Continue      Find out more

Adjust text size:   A   A   A

We apologise for any difficulties you may be experiencing with our emergency phone line, 0800 195 4141 (Option 1) at the moment.

If you need to tell us about a fault or electrical emergency in your area, please dial this number again and choose a different option (i.e. Option 2 - 4).

You can also email using 'Emergency Contact' in your subject heading.

Alternatively, you can visit our fault map here or get in touch with us on Twitter @ElectricityNW