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We apologise for any difficulties you may be experiencing with our emergency phone line, 0800 195 4141 (Option 1) at the moment.

If you need to tell us about a fault or electrical emergency in your area, please dial this number again and choose a different option (i.e. Option 2 - 4).

You can also email enquiries@enwl.co.uk using 'Emergency Contact' in your subject heading.

Alternatively, you can visit our fault map here or get in touch with us on Twitter @ElectricityNW

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