Skip to content


We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the Electricity North West website. However, if you would like to, you can change your cookie settings at any time.

Continue      Find out more

Adjust text size:   A   A   A

Latest news

16/06/15: Powering resilient communities in Millom

The region’s power network operator, Electricity North West, is helping residents in Millom, Cumbria develop local resilience plans for use in emergencies. Powering resilient communities in Millom

Electricity North West, in partnership with Cumbria Constabulary, Cumbria County Council, Environment Agency and Cumbria Neighbourhood Watch Association, has organised next week’s special event to help provide residents with the essential skills and resources to respond to local emergencies like flooding or major power cuts caused by severe weather.

The event, which will take place next Thursday (25th June) at the Millom Network Centre on Salthouse Road, will help build community relationships through emergency planning exercises, discussions around potential issues and the emergency services available in the area.

Stephanie Trubshaw, head of customer experience for Electricity North West, said: “We are urging all local residents and businesses to come along to this event to discover everything they need to know to be able to respond to a local emergency.

“A lot of agencies work together during emergencies, but we want to work directly with communities to help them develop their own local plans to use in times of disruption to their normal daily routines.”

Joe Murray, vice chair for Cumbria Neighbourhood Watch Association, said: “Cumbria Neighbourhood Watch Association is pleased to be working in partnership with Electricity North West in organising this event.

“It provides yet another opportunity to reflect the resilience of local Neighbourhood Watch Schemes and how they can and do contribute to Emergency Planning within their communities.”

Residents are welcome to attend one of three sessions next Thursday which will take place at 1.30pm-3pm, 3.30pm-5pm and 5.30pm-7pm.

To find out more about Electricity North West visit and if you experience a power cut call 0800 195 4141 or follow @ElectricityNW.

Vulnerable customers and those with a medical dependency on electricity can sign up to a Priority Services Register to receive extra support during power cuts by visiting

Go back to all news articles

What happens when I have a power cut?

Are you a priority customer?

We appreciate that some customers have additional requirements and may have circumstances where a priority service is needed for a variety of reasons.

Learn more

Major incident

Engineers are working to restore power to properties after severe flooding in Lancashire and Rochdale.

We are doing everything we can to restore power and we'll update you regularly on our news section and TwitterFor emergencies, please call us on 0800 195 4141.