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01/06/15: Power operator on hand as weather warning issued to North West

The Met Office has issued a yellow weather warning for severe gales of up to 60mph to hit the North West later this evening (Monday) and into tomorrow (Tuesday). Weather warning

In response Electricity North West, the region’s power network operator, is assuring customers that they are on hand if the weather affects the power supply to their homes or businesses.

The company is closely monitoring the weather and has extra engineers on standby to help restore power and repair weather related damage to the overhead power lines and underground cables.

High winds can cause trees and debris to blow into overhead power lines, causing power cuts. Please stay away from any fallen power lines and report it to us as soon as possible.

Electricity North West operates 24 hours a day, 365 days a year to respond to incidents and keep customers updated about any issues on the network.

Martin Deehan, operations director for Electricity North West, said: “We are closely monitoring the weather and we’re fully prepared in case severe gales hit our region this evening.

“We work hard throughout the year maintaining and upgrading the network, but unfortunately overhead power lines can be damaged by high winds. We understand how frustrating being without power can be, but we would like to assure customers that we are on hand and we will do everything we can to restore power as quickly as possible if there is a problem.”

The weather warning, which is in place from 2pm today until 6pm tomorrow, covers the whole of the North West with coastal areas expected to be worse hit.

Electricity North West’s partners, the British Red Cross are also on standby to offer extra support to vulnerable customers. Vulnerable customers, including some older or disabled people, or those with a medical dependency on electricity, can sign up to the Priority Services Register by visiting www.electricitynorthwwest.co.uk/priority or contacting us on 0800 195 4141.

To report a power cut or damage to the power network call Electricity North West on 0800 195 4141, follow us @ElectricityNW or visit www.electricitynorthwest.co.uk.

What to do if you have a power cut:
• Keep your freezer and fridge door closed to prevent defrosting
• Leave a light on so you know when power is restored
• Use a battery operated or wind-up torch. If you don’t have access to either, please take care when using candles.
• Check on your elderly or sick neighbours and relatives
• Make sure electrical appliances, such as cookers, electric fires etc are turned off
• Join our Priority Service Register if you need extra support electricitynorthwest.co.uk/priority
• If you need any advice ring us 24/7 on 0800 195 4141 or follow @ElectricityNW

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What happens when I have a power cut?

Are you a priority customer?

We appreciate that some customers have additional requirements and may have circumstances where a priority service is needed for a variety of reasons.

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Major incident

Engineers are working to restore power to properties after severe flooding in Lancashire and Rochdale.

We are doing everything we can to restore power and we'll update you regularly on our news section and TwitterFor emergencies, please call us on 0800 195 4141.

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