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Latest news

15/01/15: Severe weather update – 9am

Following the yellow weather warning issued by the Met Office Electricity North West is pleased to update that the severe gales overnight have not greatly impacted the power network in the North West. Weather warning

Around 700 customers were without power in Carlisle, Lancaster, Greater Manchester and Macclesfield last night due to the weather. Engineers have worked through the night and restored power to the majority of customers and will restore the remaining 51 in Lancaster and Macclesfield as quickly as possible.

The North West will continue to see sporadic severe weather with further strong winds expected to hit the region later today.

Electricity North West will continue to closely monitor the weather and extra engineers are on standby to help restore power and repair weather related damage to the overhead power lines and underground cables.

High winds can cause trees and debris to blow into overhead power lines, causing power cuts. Please stay away from any fallen power lines and report it to us as soon as possible.

The power company operate 24 hours a day, 365 days a year to respond to incidents and keep customers updated about any issues on the network.

Electricity North West’s partners, the British Red Cross are also on standby to offer extra support to vulnerable customers. Vulnerable customers, including some older or disabled people, or those with a medical dependency on electricity, can sign up to the Priority Services Register by visiting www.electricitynorthwwest.co.uk/priority or contacting us on 0800 195 4141.

To report a power cut or damage to the power network call Electricity North West on 0800 195 4141, follow us @ElectricityNW or visit www.electricitynorthwest.co.uk.

Customer numbers:
Carlisle: 39 off at peak in Alston, restored all customers
Lancaster: 19 off at peak in Tatham, restored one customer with 18 remaining
Greater Manchester: 670 off at peak in Ashton, restored all customers
Macclesfield: 94 off at peak, restored 61 with 33 remaining

What to do if you have a power cut:
• Keep your freezer and fridge door closed to prevent defrosting
• Leave a light on so you know when power is restored
• Use a battery operated or wind-up torch. If you don’t have access to either, please take care when using candles.
• Check on your elderly or sick neighbours and relatives
• Make sure electrical appliances, such as cookers, electric fires etc are turned off
• Join our Priority Service Register if you need extra support electricitynorthwest.co.uk/priority
• If you need any advice ring us 24/7 on 0800 195 4141 or follow @ElectricityNW

 

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What happens when I have a power cut?

Are you a priority customer?

We appreciate that some customers have additional requirements and may have circumstances where a priority service is needed for a variety of reasons.

Learn more

Major incident

Engineers are working to restore power to properties after severe flooding in Lancashire and Rochdale.

We are doing everything we can to restore power and we'll update you regularly on our news section and TwitterFor emergencies, please call us on 0800 195 4141.

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