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Latest news

01/01/15: Yellow weather warning for wind

The Met Office has issued a yellow weather warning for wind and rain in the North West on New Year's day.

In response Electricity North West has increased the number of engineers on standby to respond to any probelms on the region's power network.

High winds can cause trees and debris to blow into overhead powerlines, causing power cuts for homes and businesses. Heavy rain can also sometimes affect underground cables.

Electricity North West operates 24 hours a day, 365 days a year to respond to incidents and keep customers updated about any issues on the network.

The weather warning, which is in place from 11am until 9pmt on Thursday, covers Cumbria and Lancashire.

To report a power cut or damage to the power network call Electricity North West on 0800 195 4141, follow us @
ElectricityNW or visit www.enwl.co.uk.

Top ten tips for dealing with power cuts
• If there is a power cut first check your trip switches to see if it is an internal power cut.
• If you can’t find a reason for your electricity to be off ring our 24-hour emergency line on 0800 195 4141 and signup to receive updates to your mobile.
• Keep a battery-operated torch handy.
• If you are a vulnerable customer or rely on electricity for medical reasons please ensure you register as a priority customer at
www.enwl.co.uk/priority
• If you use a stair lift check with the supplier to see if it can work without electricity.
• Consider installing an Uninterruptible Power Supply (UPS) system, which will safeguard your IT equipment giving you time to save any work.
• If you run a business and cannot afford to be without power it may be worthwhile investing in a generator.
• Leave at least one light switched on so you will know when your power is restored.
• Leave your fridge and freezer doors closed–chilled products should remain safe for a number of hours.
• Follow @
ElectricityNW on Twitter for updates and more tips.

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What happens when I have a power cut?

Are you a priority customer?

We appreciate that some customers have additional requirements and may have circumstances where a priority service is needed for a variety of reasons.

Learn more

Major incident

Engineers are working to restore power to properties after severe flooding in Lancashire and Rochdale.

We are doing everything we can to restore power and we'll update you regularly on our news section and TwitterFor emergencies, please call us on 0800 195 4141.

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