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Latest news

08/12/14: Severe weather

The Met Office has issued a yellow weather warning for very high winds of up to 80mph to hit the North West from tomorrow evening (Tuesday) until Friday.

In response Electricity North West, the region’s power network operator, is closely monitoring the weather and has extra engineers on standby to help keep the lights on and repair any potential damage.

Electricity North West’s customer team is also providing regular updates and advice for customers on both Twitter and Facebook, 24 hours a day.

Electricity North West’s partners, the British Red Cross are also on standby to offer extra support to vulnerable customers. Vulnerable customers, including some older or disabled people, or those with a medical dependency on electricity, can sign up to the Priority Services Register by visiting www.electricitynorthwwest.co.uk/priority or contacting us on 0800 195 4141.

As always safety and restoring power is our top priority. Please stay away from any fallen power lines and report it to us as soon as possible.

Top tips:
• Keep your freezer and fridge door closed to prevent defrosting
• Leave a light on so you know when power is restored
• Use a battery operated or wind-up torch. If you don’t have access to either, please take care when using candles.
• Check on your elderly or sick neighbours and relatives
• Make sure electrical appliances, such as cookers, electric fires etc are turned off
• Join our Priority Service Register if you need extra support electricitynorthwest.co.uk/priority
• If you need any advice ring us 24/7 on 0800 195 4141. You can also follow us on Twitter @ElectricityNW or find us on Facebook.

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What happens when I have a power cut?

Are you a priority customer?

We appreciate that some customers have additional requirements and may have circumstances where a priority service is needed for a variety of reasons.

Learn more

Major incident

Engineers are working to restore power to properties after severe flooding in Lancashire and Rochdale.

We are doing everything we can to restore power and we'll update you regularly on our news section and TwitterFor emergencies, please call us on 0800 195 4141.

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